I bet you've experienced this before—applying for a job and never hearing back. 😔 According to JobGet's research during Design Sprint 2023, this is one of the biggest pain points for hourly job seekers.
But the process is just as challenging on the other side. Imagine you're a business owner, trying to schedule an interview. You make the first call—no answer. So, you send a text with a suggested time. A whole day later, the candidate finally replies, saying they can’t make it.
This frustrating cycle of back-and-forth communication creates a "black hole" effect. Employers feel discouraged, while job seekers lose motivation and excitement because they expect not to hear back.